The Mediator must be fully optimistic in evaluation of information obtained for conflict resolution.

1.       The Mediator must be fully optimistic in evaluation of information obtained for conflict resolution. The mediators must maintain ambition and dispassionate attitudes in front of emotions and feelings of parties. He should not vary his questioning and approach techniques to the betterment of mediation process. He must have self-control to avoid displays of emotions of parties. He should not become emotionally involved with the parties because it will create hindrances to solve the problems.